Grievance
Last updated: 07-NOV-26
1. Complaints about our service (all products)
Write to Grievance Officer: Amit Sahgal, ChoiceCredit: choicecredit3@gmail.com, WhatsApp 9345071446, or use Report a concern.
Please include your name, mobile number and application number. We reply within 30 days.
2. Complaints about insurance (your policy, a claim, the premium, a refund)
These are decided by the insurer. Its complaint steps are in your policy document and Customer Information Sheet.
If your complaint is about how your insurance was arranged, tell us (point 1).
3. What we never do
We never ask for your OTP on a call, and never ask you to pay us for a policy. If anyone does, tell us through Report a concern.